ISSUES: Clinic Design Wants: How Do Boomers and Millennials Compare?

Written by Upali Nanda, Jim Miller, Tom Harvey, and Seluga Sekawangi Healthcare Design Magazine, May 2016
Millenials, or Americans born between 1982 and 2000, have replaced baby boomers as the largest population segment in this country. That puts them at center stage in marketing and delivering healthcare. In order for clinics to attract and retain millennials while keeping the loyalty for the most frequent users of health facilities (boomers), designers must focus on technology integration and experience as a whole versus just the brick and mortar of the facility itself.

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